Information We Collect

When you use our simple budgeting platform, we collect different types of information to provide you with personalized financial guidance and improve our services.

Personal Information

• Name and email address when you create an account
• Phone number if you choose to provide it for account recovery
• Financial data you input including income, expenses, and budget categories
• Transaction information when you connect bank accounts (with your consent)
• Profile preferences and budgeting goals you set

Technical Information

• IP address and device information for security purposes
• Browser type and operating system details
• Usage patterns and feature interactions within our platform
• Login timestamps and session duration

How We Use Your Information

Your data helps us deliver effective budgeting tools tailored to your financial situation. We process information to provide personalized insights and maintain service quality.

Data Sharing and Third Parties

We carefully limit data sharing to essential service providers who help us deliver our budgeting platform. Your financial information is never sold to marketers or advertisers.

Service Providers We Work With

• Cloud hosting providers for secure data storage (with encryption)
• Payment processors for subscription billing (PCI-compliant)
• Banking data aggregators (when you connect accounts voluntarily)
• Customer support tools for resolving account issues
• Analytics services for improving user experience (anonymized data only)

All third parties sign strict data processing agreements and must comply with Thailand's Personal Data Protection Act (PDPA) and international privacy standards.

Your Privacy Rights

Under Thailand's PDPA and international privacy frameworks, you have several important rights regarding your personal data stored in our system.

Access and Control

• Request a copy of all personal data we hold about you
• Correct inaccurate information in your profile or financial records
• Delete your account and associated data (with some legal exceptions)
• Export your budgeting data in a portable format
• Restrict processing of your data for specific purposes
• Object to automated decision-making about your financial profile

To exercise these rights, contact us at [email protected] with your request. We'll respond within 30 days as required by Thai data protection law.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your budgeting data from unauthorized access.

Technical Safeguards

• AES-256 encryption for all data at rest and in transit
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Automated backup systems with encrypted storage
• Network monitoring for suspicious activity
• Secure API connections with banking data providers

Operational Security

• Limited employee access to customer data based on job requirements
• Background checks for all staff handling personal information
• Regular security training and awareness programs
• Incident response procedures for any potential data breaches

Data Retention and Deletion

We retain your information only as long as necessary to provide budgeting services and comply with legal requirements in Thailand.

When retention periods expire, we securely delete data using industry-standard methods that make recovery impossible.

International Data Transfers

Our primary data processing occurs within Thailand, but some service providers may process data internationally. When transfers occur, we ensure adequate protection through approved mechanisms.

• Cloud storage with Thai data centers as primary locations
• Backup systems may replicate to secure international facilities
• Customer support tools processed within approved jurisdictions
• Analytics data anonymized before any international processing

Cookies and Tracking

We use cookies and similar technologies to improve your budgeting experience and analyze platform usage patterns.

Types of Cookies

• Essential cookies for login sessions and platform functionality
• Preference cookies to remember your dashboard settings
• Analytics cookies to understand feature usage (anonymized)
• Security cookies to detect unusual account activity

You can control cookie preferences through your browser settings, though disabling essential cookies may limit platform functionality.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify you through your registered email address.

• Minor updates take effect immediately upon posting
• Material changes require 30 days advance notice
• Continued use constitutes acceptance of updated terms
• Previous versions available upon request for reference